At Chez Gagné, one of our core beliefs is that everyone in our community should have a place here, regardless of technology or ability. We are committed to maintaining a digital experience that is accessible to all.

To that end, we are making active efforts to ensure our digital channels substantially comply with the Web Content Accessibility Guidelines (WCAG) designed by the World Wide Consortium (W3C), the international standard-setter in digital accessibility.

These efforts include:

1. Adding the Accessibly App — a Shopify app that enables us to comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG), ensuring our store is easy to use and navigate for everyone. We strive to have an inclusive and welcoming environment for all of our customers. Accessibility options can be selected via the widget on our site.
2. Regularly reviewing our digital channels for technical issues that could impede access.
3. Maintaining multiple ways for customers to contact us to report any technical issues they encounter.
4. Addressing issues promptly whenever they are found or reported.

Accessibility is a crucial goal toward which we are actively striving at all times. If you encounter an issue accessing our digital channels, please let us know using any of the methods below:

📧 Email: hello@chezgagne.com

📞 Phone: (818) 452-9900 (If we are unable to answer, please leave a voicemail and we’ll get back to you during our normal business hours — M–F, 9am–5pm PST, excluding major U.S. holidays.)

Last updated on: 8/14/2025